Contact Information:
• For any inquiries, please contact us at [eternalessence272@gmail.com]
Refund and Cancellation Policy
Refund and Cancellation Policy for Eternal Essence
Returns:
- You have 2 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds:
• Once we receive your item, we will inspect it and notify you that we have received your returned item.
• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping:
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Cancellation:
• You can cancel your order within 24 hours of placing it. After 24 hours, the order cannot be canceled as it may have already been processed.
Contact Us:
• If you have any questions on how to return your item to us, contact us at [eternalessence272@gmail.com]
Shipping Policy
Shipping Policy for Eternal Essence
Shipping Locations:
• We currently ship within India.
Shipping Times:
- Orders are processed within 2-3 business days.
- Delivery times may vary based on your location:
- Metropolitan areas: 3-5 business days
- Other areas: 5-7 business days
Shipping Costs:
• Shipping charges are calculated at checkout based on the weight and dimensions of your order and your location.
Order Tracking:
• Once your order has been shipped, you will receive an email with tracking information.
Damaged or Lost Packages:
• If your package is lost or damaged during shipping, please contact us immediately at [eternalessence272@gmail.co] so we can assist you.
Contact Information
– If you have any questions or need assistance, please contact us at:
– Email: [eternalessence272@gmail.com]
– Phone: [9103515309/9541883620}
– Address: [Near alfarooq masjid jawaharnagar]